FCAC warns Banks are not there to look after your best interest

In a recent CBC Go Public article, the Financial Consumer Agency of Canada (FCAC) deputy commissioner Brigitte Goulard said she “can understand” why bank employees and customers might feel disappointed by the regulator’s report. “The bank environment is a sales environment,” says Goulard. “If you’re not a salesperson, perhaps working in a bank is not for you … People [bank customers] need to know that the bank is not there to look after their interest.”

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